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Posts tagged "IT support"

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Weekly Guilt-free IT Maintenance

Regular maintenance for a better computer!

As always, I continue to assess and improve the maintenance process on my client’s computers. There are three goals I’ve been working this past month to achieve:

  1. Transfer some maintenance tasks to the middle of the night to reduce maintenance duration at peak usage times (evenings). I’m paying some money for each of my client’s computers to automate certain weekly maintenance tasks. It’s pretty cool stuff! :)
  2. Provide the computers with the maintenance they need at the frequency that is best for reliability and performance. Some tasks are best performed monthly with my hands and eyes, while others are best performed weekly and can be automated. So there are really two frequencies. Before now, I didn’t have the capability to do this.
  3. Provide better reporting about maintenance tasks, their status, and any problems identified.

As a technology consultant / IT support professional / computer enthusiast, I’m always looking for ways to utilize technology to improve processes. Efficiency AND improved quality are usually the result.

I can’t wait to see how our lives are improved by technology in the future. Hopefully the Terminator version of our future won’t happen. But I know one thing for sure, there’s no stopping the advancement of information technology.

Posted via web from Keegoid’s Posterous

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IT support resources and software for clients

Frequently I have a need to download and install the same software on all my client’s computers. I’m forced to repeat the process of downloading the software from various sites and then installing on each computer. I’ve fallen in love with ninite.com for the software that they’ve conveniently compiled, but their list is not complete and sometimes I just want to install one or two which makes Ninite feel kind of bulky.

I’ve decided to utilize dropbox.com to host the installation files right from a folder on my computer. Now all I have to do is download the software once to that folder and it will all be accessible in one place (from this blog post)!

Occasionally, I can update the installation files with the latest versions. As long as the file names stay the same, the following links will continue to work without any adjustments needed.

See notes at bottom*

Maintenance and Tuning:

Security and Backup:

Updates:

Useful and Free:

Info and Fixes:

Removal Tools:

Benchmarking:

*I didn’t make any of this software and am not liable if you decide to install it. This list may not include the most recent versions. Occasionally I may prefer an older version of a program or to wait until a new version has had time for any kinks to be ironed out before installing on my client’s computers. For the most recent versions, please check on the software developer’s sites.

Posted via email from Keegoid’s Posterous | Comment »